Client Service Coordinator

New Yesterday

Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role
Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate ...
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Location:
Manchester
Salary:
£25,000 /annum £25,000
Job Type:
FullTime
Category:
Customer Service & Support

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