Client Services Advisor Bury St Edmunds Temporary £12.21 per hour Monday to Friday 8.30am – 5:00pm

We are working alongside a highly reputable, long‑established organisation that offers operational support services. Operating in a fast‑moving environment, our client is dedicated to maintaining outstanding levels of customer service.

We are now actively seeking a Client Services Advisor to join our client’s team:

Responsibilities

Handling incoming calls from clients in a timely manner Recording and updating all necessary information and systems Ensuring clients are updated, maintaining a professional manner Dealing with ongoing issues and updating all relevant systems correctly Liaising with third parties via telephone and email Working with Team Leader/Operations Manager Ensure all daily workload is completed General administrative duties Personal Qualities

Highly self‑motivated, always striving for excellence A natural communicator who builds rapport easily and takes time to understand customer needs Quick to learn, and eager to develop new skills Passionate about supporting others, whether customers or colleagues Strong written and verbal communication skills Consistently follows agreed priorities, processes, and procedures Able to work effectively under pressure and meet demanding deadlines Demonstrates a strong customer‑centric mindset with excellent service skills Collaborative team player who contributes positively to group success If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)