Client services Manager - private jets

New Yesterday

Client Services Manager – Private Jet Charter (Remote, UK-based) We’re looking for an experienced travel professional who understands the pace, precision and service standards of private aviation. This Client Services Manager role is fully work-from-home, UK-based, and ideal for someone with proven exposure to aviation or private jet operations, who thrives managing complex charter activity and delivering a high-touch service to HNW and UHNW clients. The Role You’ll manage client relationships and support end-to-end private jet charter operations, ensuring every detail meets the highest standard. Key responsibilities include:
Managing private jet charter bookings from confirmation through to invoicing
Producing accurate, bespoke quotes and proposals for HNW/UHNW clients
Acting as the main point of contact for clients, operators and global partners
Liaising with operators, brokers and handling agents to secure aircraft and services
Supporting flight operations with schedule changes, re-quotes and problem solving
Maintaining accurate data across CRM systems
Ensuring compliance, accuracy and exceptional service levels
About You
2+ years’ experience in the travel industry, from within aviation or private jet charter
Exposure to private aviation, flight support, fixed based operator ( FBO) or charter operations is essential
Experience working with HNW or UHNW clients is highly desirable
Strong understanding of aviation terminology, scheduling, and operational requirements
Confident communicator with excellent stakeholder and client management skills
Calm, organised, and decisive in fast-paced environments
Strong attention to detail with commercial awareness
Proficient in MS Office;
Fluent English essential; additional languages a plus
What’s on Offer
Salary up to £35,000 (negotiable DOE)
Training and long-term career development in private aviation
Work-from-home model
Based on a 4 on 4 off rota, incorporating 6am and 6pm starts
If you already have private aviation experience and enjoy managing HNW client relationships, this is a rare opportunity to progress in the private jet charter space - all from the comfort of your home. Get in touch to apply or find out more at or apply below please quote REF:60386
Location:
Homeworking
Salary:
£30,000 - £35,000 /annum
Job Type:
FullTime
Category:
Leisure/Tourism

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