Client Services manager

3 Days Old

Location: Flexible (Hybrid / Office / Remote)
Employment Type: Full Time
Working Hours: Monday to Friday

About the Role

The Client Services Manager will drive growth within an 11kV ICP Division, identifying, developing, and securing new business opportunities across social housing, industrial & commercial (I&C), and EV infrastructure sectors.

This role focuses on expanding market presence, building long-term client relationships, and delivering revenue and margin targets aligned with wider business objectives.

Key Responsibilities

Identify and secure new business opportunities across housing developers, commercial clients, and EV infrastructure projects.
Build and maintain strong relationships with clients, consultants, IDNOs, and DNOs, positioning the business as a trusted and knowledgeable delivery partner.
Develop and manage a clear, accurate sales pipeline using CRM systems, tracking opportunities from enquiry through to contract award.
Work closely with estimating, design, and delivery teams to produce professional, commercially robust proposals aligned to client requirements.
Monitor competitor activity, market conditions, and IDNO incentives to maximise win rates and strengthen market positioning.
Partner with design, operations, and commercial teams to ensure smooth handovers from tender to project delivery.
Deliver accurate sales forecasts and contribute to divisional budget planning.
Represent the business at client...
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Location:
Manchester
Job Type:
FullTime
Category:
Customer Service & Support

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