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About the Role

We are recruiting on behalf of a well-established, fast-paced logistics and supply chain business seeking an experienced Client Services Manager to join their growing team.

This role is ideal for a dynamic, organised, and client-focused professional who thrives in a busy operational environment. You will act as the main point of contact for key clients, ensuring day-to-day requirements are managed efficiently while delivering high-quality service and added value.

You will work closely with multiple internal departments — from warehouse teams through to operational leadership — ensuring smooth communication, accurate reporting, and excellent service delivery.

Key Responsibilities

* Act as the main point of contact for assigned client accounts

* Manage client requirements and projects from brief through to completion

* Build and maintain strong external and internal relationships

* Liaise with operational teams regarding orders, stock queries, and service delivery

* Respond to client queries in line with agreed SLA’s

* Prepare quotations and monthly client invoicing

* Produce accurate reporting and maintain internal systems and documentation

* Provide support and cover across the wider team when required

* Ensure professional communication via phone, email, and face-to-face interactions

* Promote and maintain safe working practices

Wha...