We are recruiting a Client Services Receptionist to join Rapport who will be our client's offices. The client is a prestigious Magic Circle Law Firm based at London Bridge which is their flagship building. You will be the main point of contact for everyone walking through the door.

This is an exciting opportunity for someone that is looking for variety in their day to day as you will get full exposure to ground floor reception, client suite, meeting rooms management and events. You will join a fantastic team of 12 friendly and supportive individuals that work together as one, with the shared goal of providing our clients with the best experience.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)

What will you get? Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give back to community: Take one paid day off annually to support a cause you're passionate about!

Main responsibilities: Lobby hosting and providing a warm and memorable welcome to guests, clients, suppliers, internal staff courteously and efficiently Assisting with events on-site as required Being the first point of contact to all key stakeholders Communicating with hosts, and escorting clients to the allocated conference room, if required Reporting and logging faults and repairs for timely remedial action Coordinating with key service teams to ensure the overall service is timely and seamless (i.e., catering, maintenance, security, technical/room bookings, cleaning) Ensuring visitors and contractors' passes are issued

The ideal candidate will: Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Possess outstanding communication abilities and handle difficult situations with ease Take the initiative to discover creative methods for enhancing processes and boosting efficiency Be proactive, adaptable, and flexible, with a keen eye for detail and a strong desire to learn and develop Have a friendly demeanor that allows you to effortlessly connect with important stakeholders Show a genuine passion for providing exceptional service and always strive to exceed expectations

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. TPBN1_UKCT