Client Account Manager – Fire & Security / Fire Doors Harlow, Essex

Full-time | Permanent

Pertemps is recruiting on behalf of a well-established

Fire & Security contractor

specialising in

fire door installation and passive fire protection . Due to continued growth, they are seeking an experienced

Client Account Manager

to manage key client relationships across multiple live and upcoming contracts.

The Role The Client Account Manager will act as the

primary liaison between clients and internal delivery teams , ensuring works are delivered in line with contractual requirements, compliance standards, and client expectations. This is a client-facing role suited to someone with experience in a

compliance-driven construction or fire safety environment .

Key Responsibilities Serve as the main point of contact for clients across multiple fire door and passive fire protection projects

Build and maintain strong, long-term client relationships

Attend client meetings, framework reviews, progress updates, and pre-start meetings

Monitor contract performance against KPIs, SLAs, and agreed programmes

Coordinate with operations, compliance, and commercial teams to ensure smooth delivery

Relay client feedback internally and escalate risks or issues where necessary

Identify opportunities to improve service delivery or expand works within existing accounts

Produce basic account reports, progress updates, and client communications

Support clients in understanding compliance requirements and the importance of fire safety

Ideal Candidate Background in

fire doors, passive fire protection, fire & security, or construction

Strong client-facing, communication, and relationship-building skills

Comfortable managing multiple accounts and priorities

Organised, professional, and commercially aware

Package & Benefits

if interested, apply now or email £35,000 – £40,000 per annum

(depending on experience)

Hybrid working is

available once fully trained

Structured onboarding and training period

Company benefits package (details provided upon offer)

Long-term career progression within a growing specialist contractor