Job Title: CMS Specialist

Location: Hybrid – 3 days onsite at London W1T 3JJ (Fitzrovia)

Contract Length: This is a 6-month contract with the potential for renewal in line with their fiscal year.

Job Description:

• The Digital Technology & Experience team leads the strategy and execution of our e-commerce platform capabilities and branded experiences across our portfolio of luxury and prestige beauty brands globally.
• Our team is responsible for delivering a best-in-class customer platform and branded experiences that drive conversion, loyalty, and bring to life each brand’s unique value and positioning.

Role:

• Reporting to the Business Operations Lead, this role will be responsible for delivering best-in-class site optimization changes to the client UK Brand websites, supporting the trading efforts of the Online teams.

Responsibilities:

• Subject Matter Expert & proficient user of website tools used to support trading activity, including but not limited to below
• Creation of website pages and content slots, components, etc, using assets provided by Digital Design, Creative Studio, and Brand teams
• Set up of Offers meeting Brand team specifications in terms of, but not limited to, qualifications, exclusions, content, T&Cs, and website display
• Offers QA support where needed, adhering to guidelines provided by the QA team
• Implement search recommendations & SEO improvements to the site using the tools accordingly
• Acts as ‘Brand Guardian’ for a handful of our Brands, becoming the subject matter expert within the team for all things CMS & Offers when it comes to your brands
• Actively contributes to improving team processes and ways of working
• Presents work to stakeholders, effectively communicating rationale and promoting best practice
• Works in close collaboration with Digital Design and other Corporate functions on key collaborative projects

Skills & Qualifications:

• Experience using content management tools with a good knowledge of all aspects of basic HTML, CSS, SEO, and Accessibility
• Experience using a breadth of eCommerce tools to drive trade activity
• Good attention to detail with a problem-solving technological mindset
• Experience setting up offers and understanding business logic and mechanics
• Experience working with Designers
• Experience using workflow tools such as JIRA
• Energetic, enthusiastic, and with a proven ability to work in a team-based environment
• Good interpersonal, communication, time management, and presentation skills
• Able to perform under pressure and meet deadlines in a fast-paced and changing environment
• 2+ years of eCommerce experience