Commercial Manager – FMCG | Key Account

Location: Uxbridge (Office-Based Role)

Are you an experienced Commercial Manager with a strong background in FMCG and grocery retail, a passion for food, and a proven ability to drive profitable growth across large customer accounts? We are recruiting a Commercial Manager to lead key customer relationships and deliver commercial performance within a defined portfolio.

This role is offering real ownership of P&L, customer strategy, forecasting, and growth delivery within a forward-thinking FMCG business.

Key Responsibilities – Commercial Manager (FMCG)

• Lead the commercial performance and growth of a defined customer base, ensuring delivery against sales, margin, and profit targets
• Own P&L responsibility for assigned key accounts, driving profitable growth aligned to business objectives
• Develop, agree, and deliver Customer Joint Business Plans (JBPs)
• Manage forecast accuracy, budget delivery, and performance tracking with a strong growth mindset
• Evaluate promotional performance and provide data-led recommendations to maximise promotional effectiveness
• Collaborate cross-functionally with Senior Commercial Management, Commercial Finance, Customer Marketing, Supply Chain, and Operations
• Work closely with Marketing to develop and execute in-store and online activation plans
• Identify market, customer, and category growth opportunities through insight, analysis, and customer engagement
• Champion the customer internally, ensuring service levels, supply issues, and performance risks are proactively managed
• Integrate customer sales strategy into wider group business plans, forecasts, and budgets
• Play an active role in weekly and monthly planning meetings to ensure customer priorities are represented
• Track category performance against plan, implementing corrective actions where required
• Support talent development through coaching and mentoring less experienced commercial team members

Skills & Experience Required

• Minimum 2+ years' experience in a Commercial, Sales, or Account Management role within FMCG or grocery retail
• Proven experience managing large customer accounts or key accounts
• Strong commercial acumen, negotiation, and analytical skills
• Experience working with P&L, forecasting, budgets, and promotional analysis
• High attention to detail with the ability to manage multiple priorities
• Confident in leading the customer agenda across a matrix organisation
• Strong focus on personal development and continuous improvement
• Proficient in Excel, PowerPoint, and Word
• Experience using internal systems and customer portals (training provided)
• Full UK driving licence with flexibility to travel to customer and site locations

Why Join Us?

• A key leadership role within a growing, forward-thinking FMCG business
• High level of autonomy with the opportunity to shape commercial strategy
• Competitive salary, performance-related bonus, and car allowance
• Collaborative and inclusive culture built on integrity, equality, and innovation
• Access to Help@Hand benefits app, offering staff discounts on retail, travel, entertainment, and more

We are passionate about our people and recognise that our success is driven by the talent, commitment, and ambition of our teams. This is your opportunity to join an exciting FMCG business where your impact will be visible and valued.

Ready to take the next step in your Commercial Manager career?

Apply today and help drive our continued commercial success.

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