37 hrs per week - 1 in 3 Saturdays (Hours start - 09:00 finish - 20:00)

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you!

We have an opportunity for a Community Support Worker to join us to lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals.  You will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.

Hampshire Social Inclusion Lot 2 - provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport.

Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions.

Although this can be a challenging role, it’s also very rewarding. You’ll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply!

Further responsibilities will include:

To assess the needs of each client, helping to develop their individual support plan to achieve their goals

To produce and regularly review comprehensive client-based risk assessments

To manage a caseload of clients on a one-to-one basis

To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals

To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients

To lead on client activities to help them gain practical life skills

To support clients with managing their finances, paying rent, managing arrears and accessing benefits

To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering

Further information:

This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.

This role will require a full drivers’ licence and access to a vehicle

This role may require you to work flexibly across several sites

This role may require you to work with clients on a one-to-one basis

This role may require you to lone work

Our ideal candidate:

Strong communication skills, both verbal and written

Clear verbal and written English

Good working knowledge of Microsoft Outlook, Excel and Word including keyboard skills for data inputting

Confident and assertive manner

Ability to self-motivate as you will work on your own

Effective team working

Ability to respond calmly to crisis

Deal promptly with and effectively react to challenging situations

Have an interest and genuine concern for homelessness and related issues

Desirable Criteria:

Experience of managing a caseload of clients

Understanding of risk assessment and person-centred, outcomes-based delivery

Understanding of the complex support needs of people experiencing homelessness or those with complex needs

Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.