COMPLAINTS HANDLER Salary : up to £30k doe Location : Wythenshawe - ONSITE role Contract: Permanent Hours: Mon-Fri (35hrs) Keywords: customer service, complaints resolution, quality assurance, regulatory compliance, data protection, collaborative environment, supportive team, flexible working opportunities An exciting opportunity has arisen for a Complaints Handler to join a highly respected organisation in Wythenshawe. Offering a salary of up to £30,000 depending on experience, this role is ideal for someone who thrives on delivering exceptional customer experiences, resolving complaints with empathy and professionalism, and ensuring quality standards are consistently met. The role: As a Complaints Handler, you'll play a pivotal role in protecting and enhancing the organisation's reputation by ensuring every customer interaction meets the highest standards of care. Your caseload will range from straightforward enquiries to sensitive, complex matters-including bereavement cases-requiring both technical know-how and emotional intelligence. Key responsibilities:

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