Fixed Term / Secondment Opportunity until 31st March 2026 Sittingbourne The role Do you want to do something new and make a difference? Our Customer Experience team at Southern Housing is seeking a Complaints Resolution Administrator for an exciting opportunity. Reporting to the Head of Complaints Resolution, youll provide a full range of administrative, and organisational tasks ranging from moderate to complex. Youll help the effective and efficient operation of the team. This is an office based role based out of our Sittingbourne location and will be on a fixed term/secondment basis, currently until March 2025. What youll be doing Deliver a great complaints experience in line with the Housing Ombudsmans and regulatory code. Provide administrative and organisational support activities for the team. Order stationery and other supplies as required. Be a point of contact for new complaints, compliments, MP enquiries and payment requests always making detailed notes on CRM. Mana...