Complex Care Support Worker – 1:1 Package

2 Days Old

We are recruiting an experienced Complex Care Support Worker to support a vulnerable young person on a 1:1 package within a community setting.
This is a highly complex role requiring a confident, emotionally resilient individual with strong mental health experience and an understanding of complex physical health needs.
About the Client
The client presents with multiple complex physical health conditions including:
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Ehlers-Danlos Syndrome
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Gastroparesis & Intestinal Failure
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Chronic Esophagitis
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Postural Tachycardia Syndrome (POTS)
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Stroke history
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Haemangioblastoma
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Psoriatic Arthritis
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Osteoporosis
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Mitral Valve Regurgitation
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Scoliosis
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Tarlov Cysts
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Endometriosis
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Asthma & Anaphylaxis
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Dual Incontinence
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Pressure Ulcers
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Blood Clotting Disorder
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Aquagenic Urticaria
In addition, the client is a vulnerable young person diagnosed with Dissociative Identity Disorder (DID) and requires trauma-informed, psychologically safe support.
Key Requirements
We are specifically seeking a carer with:
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Minimum 2–3 years’ experience in complex care and/or high-risk mental health settings
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Experience supporting individuals with severe mental health needs
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Experience managing self-harm behaviours and crisis presentations
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Strong understanding of crisis prevention and de-escalation strategies
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Confidence working within trauma-informed frameworks
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Awareness of complex and chronic physical health conditions
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Ability to work 1:1 independently and professionally
Clinical Skills (Desirable)
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PEG feeding experience
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Medication administration
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Pressure area care
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Management of chronic pain conditions
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Observations and escalation of deterioration
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Knowledge of safeguarding procedures
This is not a standard support role. We require someone experienced, grounded, and clinically aware who can provide safe, consistent, and therapeutic support.
If you meet the above criteria and are looking for a meaningful and challenging role within complex care, we would like to hear from you
Apply
Location:
W5, Ealing, Greater London
Job Type:
FullTime
Category:
Public Sector

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