Job Title: Concierge Assistant Location: Mayfair, Central London Hours: 42 hours per week (12-hour shifts, 3 days on, 3 days off rota — may change to accommodate business needs) Salary: £31,590 per annum

Thomas Webb Recruitment is a specialist consultancy connecting premium residential developments with outstanding front-of-house professionals. We are currently seeking a motivated, polished, and proactive Concierge Assistant to join the team supporting a prestigious luxury development in Central London.

The Concierge Assistant will provide the highest level of personalised customer care and service to residents, internal employees, clients, and directors in line with agreed service standards and procedures. This role requires a highly engaged individual dedicated to delivering world-class service, responding promptly and decisively to every resident request.

Key Responsibilities

* Provide personalised, professional customer service to residents, clients, and internal teams

* Build and maintain strong working relationships with residents, colleagues, stakeholders, and service providers

* Take responsibility for daily pool testing (PH levels three times daily), logging results accurately

* Manage the logging, secure handling, and delivery of packages, post, and luggage

* Maintain cleanliness of external and lobby areas daily

* Assist Housekeeping with additional cleaning duties including pool floor...