Arthur are working with a reputable Lloyd's Managing Agent as they enhance their Conduct Risk function with the appointment of a Conduct Risk Analyst.

Reporting into the Head of Compliance, you will be tasked with supporting the development, implementation, and ongoing enhancement of the conduct risk framework. The role focuses on identifying, assessing, monitoring, and reporting conduct risks to ensure fair customer outcomes, regulatory compliance, and alignment with Lloyd’s and FCA expectations.

Key Duties

• Support the design, implementation, and maintenance of the conduct risk framework, policies, and procedures.
• Assist in embedding a strong conduct culture across wider business units.
• Ensure alignment with Lloyd’s Minimum Standards and applicable regulatory requirements.
• Develop and maintain conduct risk indicators (KRIs) and dashboards.
• Monitor emerging conduct risks and escalate issues where appropriate.
• Support product oversight and governance processes, ensuring products deliver fair value and meet target market needs.
• Review product lifecycle documentation and provide conduct risk input into product approvals and changes.
• Assist in assessing customer outcomes, including vulnerable customer considerations.
• Assisting the preparation of conduct risk reports for internal committees (e.g., Risk Committee, Conduct Committee).
• Support regulatory reporting and responses to FCA/Lloyd’s queries.
• Stay up to date with regulatory developments and industry best practices.

About You

• Risk or Compliance background within insurance, ideally with 2+ years' experience
• Understanding of conduct risk, FCA requirements (e.g., Consumer Duty), and Lloyd’s oversight expectations.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent written and verbal communication skills.
• Attention to detail and ability to manage multiple priorities.