Your New CompanyHays are pleased to be working with a growing manufacturing company in Sheffield who are currently looking to hire a Contracts Admin Account Manager to join its growing team. This is a fantastic opportunity to join a forward-thinking organisation.Key Vacancy InformationThis vacancy will start in April and is initially a 1 year fixed contract running from April 2026-April 2027. This position could become permanent (subject to the discretion of business).Due to the imminent start date of this role, successful applicants must be able to start work quickly, ideally in April.This position is based in Sheffield, Dinnington area and this role is office-based Monday to Friday (not hybrid). We ask that the successful applicants live locally and are able to attend this office location daily.Full-time hours, Monday-Friday, 8.30 am - 5pmFree parking available, modern offices£28,250 salary guide.Your New RoleWorking closely with the Sales Support Manager and wider internal teams, you will play a key part in coordinating and administering service and maintenance contracts for new and existing customers.This is a busy and varied office-based role where you will act as a primary point of contact for contract customers, ensuring all service requirements, compliance standards, and maintenance schedules are managed accurately and efficiently.You will prepare quotations, update CRM and contract systems, liaise with subcontractors, and provide clear reporting to senior stakeholders. Strong communication skills, attention to detail, and the ability to manage multiple priorities are essential. The successful applicant will ideally have recent and relevant experience of the below duties and responsibilities of the vacancy and will be able to demonstrate this upon application.Key ResponsibilitiesPreparing quotations for new and renewed service contractsFollowing up quotes and updating CRM informationProviding contract support for new installationsMaintaining and updating contract data within internal systemsDelivering an excellent level of customer service at all timesCoordinating with subcontractors and updating relevant recordsManaging incoming calls and proactively contacting customersHandling enquiries and liaising with internal teamsManaging shared inbox communicationsSupporting with reporting on contract performance and opportunitiesWhat You'll Need to Succeed2-3 years' experience in a customer service, account management, or sales support environmentStrong organisational skills with excellent attention to detailConfident communication skills, both written and verbalGood working knowledge of Microsoft Office (Excel, Word, Outlook)Ability to manage deadlines and prioritise effectively in a fast-paced settingA proactive, adaptable, and solutions-focused approachCommercial awareness and an understanding of customer service best practiceWorking Hours & Benefits37.5 hours per week between 8:30am and 5:00pmEarly finish Friday rotaCompetitive salary of £28,250On-site, office-based rolePotential permanent role after the initial 1 year fixed contract period.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ