Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Job description: Salary: £32,757.75 Location: Kings Norton Hours: 40 hours per week, Monday to Friday The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. Youll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.The role is instrumental in the implementation of new customers by testing the process and continuous improvement. Your tasks SAP testing testing customer solutions presented by IT to ensure they work effectively for the customer and the business Problem-solve complex issues that ...