Credit and Billings Controller (Foxed term contract) - Colchester, Essex - Up to £28,000 per annum40 Hours per weekMonday - Friday1 Year fixed term contractUp to £28k per annumAt Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create and this includes our support tam. Were a family.Join Caring Homes Group in a role that truly supports the care we deliver. As our Credit & Billings Controller, you will play a vital part behind the scenes, ensuring our billing and income processes run smoothly, accurately, and with sensitivity. Helping us continue to provide high-quality, ethical care to our residents while supporting families and stakeholders with professionalism and respect.Perks:Competitive salary and benefits package.Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.A supportive and inclusive work environment.Free DBS & Blue Light CardHigh street discountsEmployee assistance program for personal and professional supportResponsibilitiesPrepare and issue accurate invoices in line with care contracts, funding agreements, and agreed ratesEnsure billing reflects current placements, care packages, and funding changesManage monthly billing cycles, including adjustments and reconciliationsProactively manage debtor accounts with a professional and compassionate approachMonitor aged debt, agree payment plans, and escalate risks where requiredMaintain accurate records of contracts, funding, top-ups, and fee upliftsEnsure billing complies with contractual, regulatory, and GDPR requirementsReconcile income across billing systems, bank receipts, and finance ledgersResolve discrepancies promptly and maintain clear audit trailsWork collaboratively with finance, admissions, care, and operational teams, acting as a key point of contact for billing queriesIdeal CandidateThe skills youll needStrong attention to detail is crucialGood Excel skillsGood communicator.Self-motivated.Likely to have some reconciliation expertisePro-active, resilient and self-reliantDemonstrates flexibility and adaptability to changing business conditionsAbility to engage with internal and external stakeholders, to identify their service needs and review the quality of services provisionsFocus on delivery at pace (even where under pressure)If you are passionate about making a difference and want to be part of a family that values empathy, dedication, and professionalism, we would love to hear from you.INDSUPPJBRP1_UKTJ