Location: G72 0BN, Glasgow, Lanarkshire, Scotland, UKCommercial Debt Expert (B2B) The Professional Problem SolverLocation: LanarkshireSalary: up to £35k + very generous bonus OTE £45kHours: Full - TimeAre you the calm voice at the end of a tense phone call? Do you know how to recover debt and preserve relationships? If firm, fair, and friendly sounds like your professional motto, you might be exactly who were looking for.Were recruiting for a rapidly growing commercial debt recovery business, and we need an experienced B2B experience to help our clients get paid.There will be no chapping doors everything is done via the phone in a professional manner.What youll be doingRecovering commercial debts on behalf of our clients (youre the experttheyre counting on you)Speaking with business owners, finance teams, and decision-makers to negotiate payment solutionsAssessing cases and deciding the best recovery approach (strategy is part of the fun)Managing your own portfolio of cases Keeping accurate notes, records, and updates (because good documentation is underrated)Balancing results with professionalismrecovery first, reputation alwaysWhat were looking forProven experience in commercial credit control you will be working in credit control - construction, retail, hospitality etc and you must have B2B experienceConfidence handling difficult conversations (without becoming difficult)Strong negotiation skills and a thick skin paired with emotional intelligenceExcellent communication skillsclear, persuasive, and humanOrganised, self-motivated, and comfortable managing multiple casesA sense of humourwe deal with serious matters, but we dont take ourselves too seriouslyWhats in it for youA respected role where your expertise genuinely mattersA supportive, knowledgeable team who understands the realities of debt recovery many of the team have been in the business 5 years +Competitive salary plus performance-related rewardsProper training, ongoing support, and room to grow you will go through clear and structured training and be part of a brilliant supportive teamThe unmatched satisfaction of turning unpayable into paid ????If youre an experienced commercial debt professional looking for a role that values both results and relationships, wed love to hear from yoTPBN1_UKTJ