Role: Entry Lever Credit Controller (Permanent) Overview Our client is innovative, fast-growing company shaking up a traditional market. By offering highly personalized and comprehensive support, they help professionals manage their billing, collections, and debt recovery with ease. Backed by years of experience, With strong support from investors and Board Directors, they are focused on advancing services and technology to become the clear market leader in the sector. Role Description The Entry-Level Credit Controller is a structured on-the-job role with training which is designed to support rapid progression within a core business function. As a Credit Controller, you will be primarily responsible for ensuring that all invoices raised are settled in a timely manner. You will also be expected to quickly and efficiently resolve any debtor queries, with the goal of maintaining and reducing aged debt across our client portfolio. This role involves regular interaction with a variety of stakeholders, including client staff, internal team members, insurance companies, and other industry organizations. Strong communication skills, attention to detail, and a proactive attitude are essential for success. Key Responsibilities Liaise directly with patients and next of kin regarding outstanding accounts via telephone, email, and post.