Hands-on, proactive Credit Controller required for a business near Bury St Edmunds: £Basic + Bonus Your new company Hays Accountancy & Finance are supporting a commercial business based on the outskirts of Bury St Edmunds who are looking to strengthen their credit control team with an additional credit controller where you will manage your own customers, which will range from owner-managed SME businesses through to corporate organisations. The business offers flexible hybrid working of 2 days in the office and 3 days working from home.Your new role As an experienced credit controller, you will take responsibility for circa 600–700 key customers in managing your part of the sales ledger and collections, which will require you to maintain a strong business relationship with these customers by setting credit limits, ensuring sales invoices are being raised correctly by the sales team, resolving any invoices through to collection of outstanding invoices and monitoring those on 30 & 60 day terms. As you are aware, a credit controller plays a vital role in managing the cashflow of the organisation.You will play a key role between the end customer and the internal sales / customer service teams in resolving queries, raising credit notes and, if required, placing certain orders on hold until accounts have been settled. This will require production of aged debtor reports for the Credit Manager and the wider business, an understanding of DSO (Daily Sales Outstanding), so you will need to have 1–2 years' experience in a credit collection role or confident sales ledger processing and customer service skills, but you are now looking to step up into a collection role.What you'll need to succeed This is very much a customer contact collection role, so you will have confident communication skills, both verbally and written, as well as attention to detail in the recording of all communication both externally and internally to ensure ease of collection. The business uses a reporting system with key action points to help you manage your daily tasks, but as an experienced credit controller, you will be highly organised, process driven and have a strong commercial awareness of managing outstanding debt but still maintaining customer loyalty.What you'll get in return They offer a flexible hybrid working week of 2 days in the office, which must include a Tuesday, 3 days working from home and normal working hours of 8am - 4.30pm. The basic salary will be £30,500 plus a 10% bonus subject to key activity and 27 days' holiday plus the bank holidays.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4767933