Are you looking for a fulfilling & rewarding career? Vibrance  has an exciting opportunity for a  Credit Controller  to join our team. You will join us on a  full-time contract  and in return, you will receive a competitive salary of  £32,000 pa, plus benefits. The role is based at our head office in  Bethnal Green  with the option of  Hybrid working  after a probationary period. Vibrance  is a registered charity supporting adults with additional needs in London and Essex. We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity. As an employer we are proud to have earned both the  Investors in People Silver  accreditation and ranked in the  Sunday Times ‘Best Companies to work for’  list. About our Credit Controller role: To succeed in this  Credit Controller  role, you’ll need proven experience in credit control or accounts receivable. Strong communication skills and the confidence to liaise with clients. Good working knowledge of finance systems and Excel. Strong attention to detail and ability to work independently This role offers the opportunity to contribute to an organisation that positively affects people’s lives. Key Responsibilities: Credit Control & Income: Proactively chase outstanding invoices via phone and email to ensure timely payment Maintain accurate records of communication with debtors Monitor the aged debt report and escalate high-risk accounts further to the Operations director Prepare and present regular debtor reports and commentary to the Head of Income and Senior Management team Resolve invoice queries by liaising with internal teams and clients Process incoming payments and allocate accurately to customer accounts Assist with reconciliation of income across various revenue streams and cost centres What we’re looking for in our ideal Credit Controller: Proven experience in credit control Excellent communication and negotiation skills Strong organisational skills and attention to detail A collaborative and solutions-focused approach In return for your skills, knowledge, and experience, you’ll enjoy: A comprehensive training programme Generous holiday entitlement Pension scheme Rewards and recognition for your service Enhanced Maternity & Paternity Pay Flexible Working Options (Subject to service requirements) Learning & Development Mindful Employer Positive about Disability DBS online applications paid by Vibrance Long Service Awards Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.