Job Title:\n\nCredit Controller\n\nLocation:\n\nDuddeston\n\nWorking Pattern:\n\nMonday to Friday, 9:00 AM - 5:00 PM\n\nReports To:\n\nChief Financial Officer\n\nSalary:\n\n£30,000\n\nDepartment:\n\nFinance\n\nJob Purpose:\n\nThe Credit Controller is responsible for managing and collecting all money owed to the business in a timely and professional manner. This role is critical for maintaining healthy cash flow and financial stability by minimising bad debt and managing credit risk. The Credit Controller will oversee a portfolio of client accounts, build positive customer relationships, and ensure compliance with company policies and financial regulations.\n\nKey Responsibilities:\n\nCredit Risk Assessment: Perform credit checks on new and existing customers and set appropriate credit limits.\nDebt Management: Prepare statements and client status reports, proactively manage customer accounts, and follow up on overdue invoices via phone and email.\nAccount Reconciliation: Reconcile complex accounts, allocate daily receipts in accounting systems, and maintain an accurate sales ledger.\nEscalation: Refer seriously overdue debts to management or third-party agencies for legal action when necessary.\nReporting: Produce regular reports on debtor balances, cash flow forecasts, and credit control performance for senior management.\nInternal Collaboration: Work with internal departments to resolve invoice queries and disputes.Essential Knowledge, Skills & Experience:\n\nMinimum of 3 years' experience in credit control.\nStrong attention to detail and ability to reconcile complex accounts.\nExcellent numeracy, administration, and computer skills, including proficiency in accounting software and Excel.\nAbility to maintain strong relationships with customers and colleagues.\nProactive, self-starter with resilience and confidence to handle challenging conversations.\nStrong problem-solving skills and continuous improvement mindset.\nExcellent organisational and communication skills.Desirable:\n\nAccounting qualification (AAT, CICM) or studying for professional exams.At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities.

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