Credit Controller

New Today

Credit Controller
Fixed-Term
Part-Time
Birmingham

About Us

We are Cooksongold, a well-established global manufacturer of precious metal products who are part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.

Based in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers – we were awarded a Feefo Trusted Platinum Service Award for 2024 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.

The Role

We are looking for an experienced Credit Controller to provide an efficient and effective service to customers in the processing, chasing and maintenance of their accounts. Reduce DSO, ensuring adherence to the company’s credit policy. Paying strict attention to detail and policing the accounts to ensure fraud and accounting errors are kept to a minimum.

Key Responsibilities

- Controlling a designated credit control ledger by way of phone, letters and legal methods against a personal monthly target.
- Liaising with customers and allocating credits where applicable on customer accounts.
- To process new account applications and credit limit reviews.
- To ensure the maintenance of customer files, contact systems and all associated documentation. Ensuring accurate client details are maintained on the sales ledger, including diary notes.
- To determine the reason for credit failures and ensure that the despatch of material is not unduly delayed whilst observing the provisions of the company’s Credit Policy.

About you

To succeed in this role, you'll need previous credit control experience, high attention to detail and be willing to get involved in whatever it takes to get the job done.

Benefits

- Up to 34 days’ paid leave per year (including bank holidays)
- A generous Pension Scheme where employee contributions are matched by the company up to 8%
- Employee Assistance Programme
- Interest-free loans for travel to work costs
- Life Assurance up to x4 salary
- Discounts on company products
- Part-time hours - 30 hours a week over 4 days

This is a fixed-term role with the contract running until 30th April 2027.

Our Job Applicant Privacy Notice can be viewed on our website.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
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Location:
Birmingham
Job Type:
PartTime
Category:
Accounting/Financial/Insurance

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