Credit Controller

New Today

About Chubb Fire & Security Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. Role Summary Looking for an opportunity within a business that offer a genuine ‘people first’ culture? Here at Chubb Fire & Security we have an opportunity for a Credit Controller to join our ‘Best in Class’ finance shared services team based in Blackburn (BB1 2PR) on a full time, permanent basis. Location & Salary Location: Blackburn (BB1 2PR). Salary: £25,000 – £27,000 per annum (depending on experience). Benefits
25 days holiday, plus bank holidays Quarterly Bonuses Free Onsite Parking Cycle to Work Scheme Employee Referral Scheme (£1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Key Responsibilities
Work to targets for monthly cash collection and quarterly aged debt Achieve monthly KPI targets Managing inbound calls and taking full ownership. Manage internal stakeholders and build strong relationships. Problem solving and process improvement. Update customer account information and reconcile accounts. Prepare overdue debts for legal action.
Receive inbound calls from customers taking full responsibility for actions through to completion. Working Hours 37.5 hours per week, Monday to Friday, 9-5. For your probationary period (6 months) this will be a fully office based role; upon successful completion of probation you will be offered hybrid working (2 days from home). Requirements
Experience working to cash collection targets Experience managing high volumes of inbound calls Maintain the highest professional standards and accountability. Natural communicator with an ability to build rapport with colleagues and external customers. Solution focused, striving to understand and resolve potential issues. Ability to prioritise workloads & multitask effectively. Open minded and willing to learn in a fast‑paced and ever‑changing environment. Solid IT literacy skills – use multiple systems, both in‑house portals and Microsoft systems. Highly organised and able to work to deadlines.
How to Apply If this sounds like you, apply today and send us your application! Equal Opportunities Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. #J-18808-Ljbffr
Location:
Blackburn
Job Type:
PartTime

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