Credit Controller

New Yesterday

We are currently looking for a Credit Controller to join our expanding busy Credit Control Team in Middlesbrough.
Experience:
Credit Control: Min 1 year (required)
This position is 100% working in the office

Duties:
* Contact customers whose payment is in default of agreed payment terms to obtain immediate payment of the full value, a committed payment date or valid reason for non-payment
* Monitor all promises of payment to ensure receipt and follow-up promptly with further contact as necessary
* Clearly & promptly record all conversations and other correspondence on the customer account
* Record full details of all disputes and forward for onward investigation and resolution as required. Escalate unresolved queries/GRF's etc as appropriate through Team Supervisor
* Assist in the prompt and accurate selection, preparation and issue of 7-Day letters. Escalating non-responding customers for next appropriate actions
* Contact customers to resolve instances of payments received without remittance advices, ensuring any verbally communicated allocations are clearly noted and recorded for internal purposes.
* Remove barriers to non-payment by reacting promptly and efficiently to requests for additional information and documentation
* Liaise with appropriate parties to ensure any customer complex billing requirements are understood and correctly acted upon
* Prompt and accurate record keeping
Key Skills / Attributes
* Team player - able to work independently and with others to achieve common goals and targets
* Highly organised and able to prioritise workloads within a very busy and fast-moving environment
* Strong customer service skills
* Strong negotiating skills; able to speak confidently to people at all levels
* Persuasive; able to achieve results by influencing the actions of others
* Ability to meet deadlines without compromising accuracy
* Computer literate - good working knowledge of a variety of Microsoft products (Word, Excel, Outlook, Dynamics etc)
Benefits:
Company pension
Free parking
Life insurance
On-site parking

TPBN1_UKTJ
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Location:
Middlesbrough
Salary:
£28,000
Job Type:
FullTime
Category:
Accountancy

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