Credit Controller

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Our client is seeking a motivated and detail‑focused Credit Controller to join their finance team in Guildford. You will take ownership of managing outstanding debts, reconciling accounts and helping to maintain a strong cash flow position for the business. This is a hands‑on role where your contribution will be visible and where strong communication skills and persistence will be highly valued.Key ResponsibilitiesChase overdue invoices via phone, email, letters and maintain accurate records of interactions.Review aged debt and monitor Days Sales Outstanding (DSO), ensuring timely follow‑ups.Reconcile customer accounts, resolve discrepancies or queries, liaising with other internal teams (sales, operations) as required.Perform credit risk assessments & set or review credit limits for new and existing customers.Apply receipts, manage remittances and ensure cash application is up to date.Prepare regular reports on credit control performance, debt levels and trends for management.Suggest improvements to credit control processes and systems to minimise bad debt.Maintain clean and accurate customer account information.Required Skills & ExperiencePrior experience (2‑4 years) in credit control, accounts receivable, or similar finance role.Strong organisational skills, with ability to prioritise and manage multiple tasks.Excellent communication and negotiation skills; confident dealing with customers and resolving payment issues.Proficiency in Excel and experience with accounting / ERP software.Good problem-solving ability and attention to detail.Able to work independently, but also part of a team.Basic understanding of credit risk, payment terms, reconciliations.Reliable, professional and persistent.Pension scheme with employer contribution.Hybrid / flexible working optionsPrivate medical insuranceAccess to wellbeing initiatives (e.g. discounted gym memberships).Would you like to discuss this job further? Speak to our recruitment advisors: 01483 414719 #J-18808-Ljbffr
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Location:
Guildford
Job Type:
FullTime

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