We are recruiting for a Part Time Credit Controller/Accounts Assistant to ensure the company's financial records are accurate. To provide assistance in the department wherever needed as directed by the Manager. key responsibilities/tasks * To manage accounts that have been put on stop daily. * Send copy invoices when required. * Checking customer’s credit allowance, based on business standards * Make sure all information on the Customer’s Account is up to date. * Negotiate payment plans and set up terms and conditions, with Director’s approval. * Ensuring customers pay on time by maintaining accurate records and reports * To deal with refunds * Monitor daily emails & answer any queries Qualifications and Education Requirements * Minimum GCSE’s English and Maths (or equivalent) * High School Education or equivalent attained outside of the UK essential skills * Good/ confident command of the English language. * Excellent customer service with exceptional verbal communication with persistence and determination * Patience and the ability to remain calm in stressful situations * Analytical skills and thorough diligence * The ability to listen and negotiate with customers * Ability to work independently whilst maintaining good communication with the rest of the team. desired skills * The ability to use your own initiative and have good use of common sense. * Someone keen to share ideas to help the department run more smoothly and/ or improve moving forward. Working hours: 12 - 16 hours per week (flexible between 8am to 5.30pm) -3-4hrs daily, Mon-Thur Salary: £30k Pro Rata Location: Nearest station: Stonebridge Park