Critical Service Manager

22 Days Old

Job Description

About the Role


Our client is seeking a Critical Services Manager to lead estates services supporting facilities and other critical environments. This role is with an award-winning institution recognised among the UK’s Top 20 and the world’s Top 100. It focuses on statutory compliance, resilient mechanical services, effective contractor management, and long-term asset planning.


You will act as the single point of contact, providing technical leadership across high-risk mechanical systems and ensuring services are safe, compliant, and aligned with strategic objectives.


Key Responsibilities


Leadership & Service Delivery

  • Provide expert advice on critical mechanical infrastructure and asset replacement
  • Manage contracts, KPIs, and service performance within critical environments
  • Lead planned maintenance, lifecycle replacement, and emergency response
  • Maintain asset registers and support development of long-term asset strategies
  • Chair meetings with stakeholders, contractors, and internal teams


Technical & Compliance

  • Provide authoritative advice on mechanical services, compliance, and best practice
  • Support design reviews, capital projects, and technical assurance
  • Manage investigations into service failures and implement preventative actions
  • Ensure compliance across high-risk systems (e.g. pressure systems, refrigeration, LEV, lifting equipment, gas and ventilation systems)


Risk, Contractors & Projects

  • Manage statutory compliance and mechanical risk in collaboration with compliance teams
  • Oversee M&E contractors and ensure safe access to critical facilities
  • Identify and deliver projects that improve resilience and reduce risk
  • Assist in managing operational budgets and identifying efficiencies


People & Continuous Improvement

  • Provide technical leadership and mentoring to mechanical teams
  • Maintain professional knowledge of legislation and industry developments


Person Specification


Essential Skills & Experience

  • Strong project, programme, and contract management skills
  • Proven experience in building services or mechanical engineering
  • Experience managing compliance, health & safety, and contractors
  • Ability to communicate effectively and work under pressure
  • Strong analytical skills and attention to detail


Qualifications

  • HNC/HND in Engineering Services or equivalent experience
  • IOSH Managing Safely (or equivalent)
  • Full, current driving license
Apply
Location:
Nottingham
Job Type:
FullTime
Category:
Business

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