CRM Executive

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Fantastic opportunity for a CRM Marketing ExecutiveLooking to join a luxury travel events agencyAbout Our ClientThe CRM Marketing Executive position presents a dynamic opportunity to oversee the management of a customised Salesforce system, integrated marketing platform, and online event management tools for international B2B trade events. This role is perfect for someone who is passionate about CRM systems and eager to grow in the marketing technology field.Reporting to the CRM Manager, the successful candidate will be responsible for executing the CRM program on a daily basis, including the full production cycle of direct communications with clients. Attention to detail and strong project and process management skills will be essential to thrive in this role.Job DescriptionSupport the management of the event platform for all global travel trade events, along with overseeing the output of the meeting system.Collaborate closely with the CRM Manager to enhance both Pardot and EventsAir (event management platform).Assist the CRM Manager in the delivery and execution of all CRM projects.Partner with internal stakeholders to ensure smooth preparation and execution of event phase deliveries.Accurately and efficiently process all required systems administration tasks.Maintain a high level of attention to detail when delivering content or proofreading.Manage timelines effectively and ensure deadlines are consistently met.Manage ad-hoc tickets for EventsAir and Pardot.Oversee forms, phases, and content within the appointments system, as well as other CRM systems.Monitor the CRM calendar closely to ensure content delivery and phase deadlines are met.The Successful ApplicantPrevious experience working with a marketing automation tool (Pardot preferred, with knowledge of Marketo, Act-On, etc. a plus).Strong understanding of event management platforms.Familiarity with e-commerce technologies and platforms.A good understanding of the travel and events industry is desirable.What's on Offer4 day work week - Friday's off!The flexibility of a hybrid working model and flexi hours.Paid travel opportunitiesA welcoming company culture that values innovation and personal development. #J-18808-Ljbffr
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Location:
London
Job Type:
FullTime

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