CRM Manager | Remote First | £60,000 to £65,000

This is a genuinely exciting opportunity for an experienced CRM Manager to join a fast‑growing, consumer‑focused business at a pivotal point in its growth journey.

If you are looking for a role where CRM really matters, where you can influence strategy, make visible impact, and build something that grows with you, this one is well worth a look.

Why this role is exciting

This role sits at the heart of the business. CRM is seen as a key growth driver, not a support function, and you will have the autonomy, trust and senior exposure to shape how it evolves.

You will take ownership of the full customer lifecycle, from first engagement through to conversion, using data, insight and automation to create smarter, more personalised experiences. Just as importantly, there is real long‑term potential to grow and lead a team, making this an excellent move for someone who wants progression and influence, not just a sideways step.

The business is in growth mode, investing in its systems, people and capability, and this role plays a critical part in supporting that ambition.

The role is remote first, with occasional meet‑ups in the South East, offering flexibility without losing connection.

What you will be doing

• Owning and developing the CRM and lead nurture strategy end to end
• Shaping and improving the customer journey across multiple touchpoints
• Leading the ongoing optimisation of Salesforce and Pardot, making sure they are used to their full potential
• Designing automated, data‑driven CRM journeys that genuinely impact engagement and conversion
• Working closely with senior stakeholders across marketing, sales and digital
• Laying the foundations for future team growth as CRM capability scales

What you will get out of it

• A high‑impact role where your work is visible and valued
• The opportunity to shape strategy, not just deliver it
• Clear scope to develop and grow a team over time
• A business that is investing in CRM and taking it seriously
• Remote‑first working with flexibility and trust
• Salary of £60,000 to £65,000

Essential experience

Please note, Salesforce and Pardot experience is essential. Applications without both will not be considered.

You will need:

• Proven experience owning and delivering CRM and lead nurture programmes
• Hands‑on experience with Salesforce and Pardot
• Strong data and analytical capability
• Confidence working with senior stakeholders and influencing decision‑making
• A mindset focused on improvement, growth and long‑term impact

If you are a CRM professional looking for a role you can really get your teeth into, where you can build, influence and grow alongside the business, I would love to speak with you.