CRM Manager

3 Days Old

CRM Manager | Luxury Fine Jewellery | London | Up to £40,000
Zachary Daniels Recruitment are delighted to be partnering with a prestigious luxury fine jewellery house, in the heart of Chelsea to recruit a Retail CRM Manager for their flagship boutique.
This is a unique opportunity to join an established luxury brand where you will play a pivotal role in driving both retail performance and client development strategy. Working closely with the store manager, you will take ownership of elevating the in-store experience, strengthening client relationships, and delivering CRM initiatives that support long-term brand growth. This is a full-time position with occasional weekend work on a rota basis.
What we offer:
Private healthcare
Wellbeing support via an EAP programme
Jewellery loyalty scheme
Birthday day off
Team socials
Office snacks
Opportunity to wear the brand's jewellery
Key Responsibilities:
Manage new and existing client enquiries alongside the retail team
Deliver a first-class customer experience in store, online and via telephone
Proactively drive sales through relationship building and client development
Ensure best practice in clienteling, database capture, collection previews and local networking
Work with the Managing Director to set and deliver clienteling KPIs (data capture, prospecting, outreach, repeat purchase, and retention)
Collaborate with leadership and marketing teams t...
Apply
Location:
Hans Town
Salary:
£38,000 - £40,000 /annum benefits
Job Type:
FullTime
Category:
Management & Consultancy

We found some similar jobs based on your search