Job Title: Customer Account Administrator

Location: Leighton Buzzard

Contract Details: Full-time, Permanent, Office based Hours: Monday-Friday, 9:00am-5:30pm (1 hour lunch break) Start Date: ASAP

Salary: £25,000 - £28,000 per annum, depending on experience

Benefits & Perks:

20 days annual leave + bank holidays (increasing with length of service) Additional day off for your birthday Office snacks and sweet treats Friendly, supportive working culture On-site parking Strong opportunities for career growth and development Casual dress codeResponsibilities:

Accurately process customer and retail orders, managing daily dispatch schedules and approvals Maintain customer databases and build strong relationships with retail partners and distributors Manage multiple inboxes and handle customer enquiries via phone and email Prepare quotations, approve order visuals, and book in orders for major retail partners Create manufacturing orders and support stock planning through production meetings Oversee Shopify stock levels and work closely with purchasing on stock and lead times Assist with invoice queries and update website pricing and applications Handle customer complaints professionally and liaise with internal teams to ensure smooth order flowEssential skills:

Previous office experience within customer service, account management or order processing is essential Excellent telephone manner Strong written and v...