Customer Advisor Motor Claims (Repair)

Working Hours/ Shift Patterns: You will work 37.5 hours per week on a Monday to Friday rotational shift pattern between the hours of 09:00 - 17:30.

Training: The main training period runs for the first 4 weeks and takes place face to face in the office.

Salary: The role offers a starting salary of £25,150 . Upon successful completion of your training (typically 8 weeks), this will increase to £25,500 . From there, we're committed to supporting your growth- with tailored coaching and development tools to help you reach the level of Mastery Customer Claims Handler, which comes with a salary of £30,000 .

Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

At Hastings Direct, we have a simple ambition - to be the best and biggest digital insurance provider in the UK. Our Customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high quality insurance service they deserve.

Your role:

You will be part of a busy and fast-paced department that is responsible for providing support to our customers who have been involved in a road traffic accident, regardless of fault. Your role will involve communica...