Customer Bookings Advisor
New Today
Our client in Epsom is seeking a dedicated Customer Bookings Advisor to join their busy team. This is an excellent opportunity for a motivated professional to utilise their customer service skills in a fast-paced, rewarding environment.
Benefits:
- Competitive salary offering a basic of £30,000 with an OTE of up to £38,000, including bonuses and service plan sales
- Monday to Friday working hours from 8am to 6pm, with overtime available for Saturday mornings on a rota
- 25 days holiday plus bank holidays, totalling 33 days off annually
- Ongoing training provided in IT systems and customer booking processes
- Clear paths for career progression within a reputable dealership
- Supportive team environment focused on professional development
- As a Customer Bookings Advisor, you will manage customer bookings efficiently, ensuring accurate scheduling and smooth workflow
- Provide exceptional customer care both face-to-face and over the phone, establishing rapport and trust
- Promote additional dealership services and service plans to maximise revenue, acting as a key point of contact for customers
- Maintain and update customer records within dealership IT systems to ensure data accuracy
- Liaise with technicians and service advisors to coordinate and confirm schedules
- Follow up with customers post-service to ensure satisfaction and foster repeat business
- Support administrative functions related to customer bookings and service scheduling
- Proven experience in a customer service environment, ideally within the automotive sector or telesales
- Strong communication and interpersonal skills, with a professional approach
- IT literate, with the ability to learn dealership systems quickly
- Motivated, target-driven, and results-oriented attitude
- Capable of working efficiently in a fast-paced setting, managing multiple tasks simultaneously
- Customer-focused mindset with a friendly, professional manner
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantastic Customer Bookings Advisor vacancy.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. xrlawcv So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
- Location:
- Epsom
- Salary:
- £30,000 - £38,000 per annum
- Job Type:
- FullTime
- Category:
- Automotive
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