We are currently recruiting for a Customer Care Adviser to be based at the offices in Denbigh! This is a fantastic opportunity for a highly organised individual to take on this essential supportive role within the Aftersales Department. This is a multi faceted role involving planning our service calls and dealing with customer care queries The main objective of this role is : To deliver high levels of Customer Care, including an excellent after sales service to all customers. To deal with and resolve all customer related queries and complaints from the beginning to reaching amicable resolution in a timely, proactive and efficient manner and working closely with the department manager and group director For the full Job Description, please contact the HR department This is a demanding role that requires candidates to have / be: Demonstrating the ability to work calmly and in an organised manner, especially during busy periods. Demonstrating excellent listening skills and gentle telephone manner and able to assess and listen for any vulnerability concerning customers and demonstrating good ethics. A positive work ethic and excellent communication skills at all levels ~ the majority of this role ...