Customer Delivery Assistant (Drivers Mate)
10 Days Old
Role: Customer Delivery Assistant (Drivers mate)
Location: Severn Beach , Bristol BS35 4GG
Hours Per Week: 45.00hours (5 days on 3 days off)
Dress Code: PPE - High Vis (no logo)/ Safety Shoes
Pay rate: £12.27
Main Duties & Responsibilities:
What are the main areas of responsibility and accountability of the role?
* To safely deliver, install and demonstrate White Goods, Televisions and Cookers in our customers property
* Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance
* To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary
* To ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures
* To liaise with Manufacturers at the point of delivery when necessary
* To handle all products safely and with care, supporting your colleagues to do the same
* Able to meet the physical requirements of the role
* To ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date
* Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load ...
- Location:
- Severn Beach
- Salary:
- £12.27 /hour
- Category:
- Customer Service & Support
