Customer Engagement and Influence Officer

16 Days Old

Customer Engagement and Influence Officer Location: Bedford (Hybrid) Reporting to: Customer Engagement and Influence Manager Salary: £30,240 plus £2,000 car allowance Working pattern: Hybrid Hours: 37 hours per week, permanent contract Are you passionate about amplifying the customer voice and bringing people together to shape meaningful service improvements? You'll play a vital part in strengthening our customer voice approach, ensuring customers have genuine opportunities to influence services, decisions, and outcomes. If you're a confident communicator who loves bringing people together, building trust and creating opportunities for customers to be heard, this could be the perfect opportunity for you. About the role We're looking for a Customer Engagement and Influence Officer to join our team and help ensure our customers are truly at the heart of everything we do. In this role, you'll play a key part in helping us meet the Transparency, Influence and Accountability Regulatory standard by developing effective engagement, insight, and feedback mechanisms that drive continuous improvement across our organisation. This is a varied and rewarding role where you'll design and deliver a wide range of customer engagement activities-both online and in person-to ensu...
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Location:
Bedford
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

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