Customer Experience Account Manager

7 Days Old

Location: Hemel Hempstead
Salary: £26,000 + OTE
Hours: Monday Friday, 9am 5.30pm
We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager.
You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month.
Key Tasks:
Support your customer base, managing and exceeding their expectations.
Identify and create opportunities that benefit your customers
Performing account reviews
Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate
Handl...
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Location:
Hemel Hempstead
Salary:
£26,000
Job Type:
FullTime
Category:
Sales

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