Middleby UK - Customer Experience Executive 12 Month Fixed Term Contract

Middleby UK, based in Wigan, is the UK subsidiary of the US-based Middleby Corporation, a global leader in commercial and residential kitchen equipment. We import and supply innovative, energy-efficient equipment manufactured by Middleby brands worldwide, serving restaurants, hotels, cafes, and national chains across the UK. Our cutting-edge products are showcased at the Middleby Innovation Kitchen, where chefs and industry professionals experience live demos and explore the latest culinary technology. We are looking to recruit a Customer Experience Executive to join our fast-paced team. The main focus of the role is to respond to incoming customer enquiries in a timely fashion, deal with a wide range of sales-related queries, process sales orders quickly and efficiently, and ensure our customers receive industry-leading customer service. Key Accountabilities Provide first contact for incoming enquiries, always ensuring the highest standards of customer service are provided. This will involve: Answering large volumes of incoming customer enquiries and queries, providing information and advice of a high...