Customer Experience Team Leader | Dinnington | Permanent Make every customer feel like your only customer - and help your team do the same. Safetykleen is looking for a Customer Experience Team Leader to lead our high-energy, tele-based Customer Service team in Dinnington. You'll coach and motivate the team that handles inbound calls, emails and live chat, ensuring every customer interaction is fast, professional and genuinely customer-first. This role is pivotal to putting customers at the heart of our business - protecting accounts, strengthening retention, reducing risk, and resolving issues before they escalate. You'll also be the key link between the team and internal stakeholders to keep service seamless end-to-end. If you love developing people, raising the bar on service, and creating a positive, performance-driven culture - you'll thrive here. Why you'll love it Worklife balance: Monday to Friday, no weekends, day shifts only Salary £31,000 Healthcare from day 1 + 5% pension + 3x life assurance 25 days' holiday + bank holidays Events, celebrations & prizes; employee recognition and referral schemes Enhanced maternity & paternity pay; enhanced sick pay Wellbeing perks: EAP 24/7 helpline, corporate discounts, Virgin Active & Gymflex offers, Tastecard, retailer discounts, cycle to work...