A global SaaS organization is seeking a skilled Customer Insights & Market Research Specialist in London (Shoreditch) for a 12-month hybrid contract. In this hands-on role, you will lead end-to-end customer research projects, collaborating with internal stakeholders and external agencies to deliver actionable insights that shape product and marketing strategies. The ideal candidate has over 3 years of experience in research, with strong capabilities in both quantitative and qualitative methods and excellent presentation skills to senior stakeholders. #J-18808-Ljbffr