Temporary Customer Liaison Officer

Location: Grimsby (travel required across Grimsby and Boston) Contract: Temporary (Initial 4 weeks, potential to extend) Working Hours: Monday to Friday, 8:00am - 4:30pm Job Category: Community & Communications

The Role

We are currently seeking a temporary Customer Liaison Officer to join our team for an initial 4-week period, with the possibility of extension.

This role involves regular travel across the Grimsby and Boston areas. A full UK driving licence (maximum 5 points) and access to your own vehicle are required. Mileage can be claimed (rates available upon request).

Hourly pay rates are flexible but should align closely with the equivalent permanent salary of up to £30,000 per annum plus a £4,000 motor expenditure allowance.

The Contract

We deliver planned improvement works to approximately 12,000 properties under a long-term partnering agreement. Works include:

Kitchen and bathroom replacements

New windows and doors

Full central heating systems

Installation of efficient boilers

Air source heat pumps

Duties and Responsibilities

As a Customer Liaison Officer, you will:

Lead resident and community engagement initiatives.

Build strong, positive relationships within local communities.

Communicate clearly and effectively with residents regarding the nature and scope of works.

Act as the main point of contact for residents, handling enquiries ...