Customer Logistics Coordinator, EMEA

2 Days Old

Your New Job Title: Customer Logistics Coordinator, EMEA
The Skills You'll Need: Customer Service, Logistics, Supply Chain
Your New Salary: £33k
Location: West London/ hybrid - 2 days a week in office
Job status : 6-12 months maternity cover
Start date : ASAP
Working hours : 8.30am - 5.30pm Monday-Friday
Who You'll Be Working for: Leading IT accessories business.
What You'll be Doing Each Day:
To manage the order-to-delivery (OTD) process across EMEA customers, acting as a key interface between internal teams (Sales, Planning, Logistics) and external partners (LSPs and customers). This role blends customer service and logistics coordination to maximise fulfilment, revenue, and customer satisfaction.
Manage the order-to-delivery (OTD) process for a defined group of customers and/or countries, ensuring timely and accurate fulfilment
Process and release all sales orders in line with agreed service levels to meet internal and external expectations
Act as the primary operational contact for assigned accounts, delivering excellent service and support across the pre- and post-sales cycle
Proactively communicate with customers and Sales Managers regarding delays, shortages, or fulfilment issues, ensuring full transparency and minimal disruption
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Location:
Staines-Upon-Thames
Salary:
£30,000
Job Type:
FullTime
Category:
Logistics, Transport & Warehouse

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