Join a Premium Brand: Customer Operations Specialist Milton Keynes | Fully Office Based Working | £14.31 per hour Start date: 11th of August 2025 08:30 - 17:00 with a 1 hour lunch break Please note that our client wouldnt consider anyone with any holiday in the first 6 weeks of this role due to training. Are you passionate about delivering first-class customer experiences and supporting operational excellence? Do you thrive in a fast-paced environment where no two days are the same? Our client, a market-leading name in the automotive finance sector, is looking for a driven and experienced Customer Operations Specialist to join their dynamic team. About the Role As a Customer Operations Specialist, youll be at the heart of the contact centre's daily operationsbalancing customer escalations, complaint resolution, quality assurance, and advisor development. Youll play a key role in delivering a customer-first experience while driving performance and continuous improvement across the team. Key Responsibilities Operational Excellence Act as a subject matter expert within the Customer Operations team Support day-to-day operations including inbound call handling Foster a culture of service excellence, helping to future-proof the team Customer Escalation &...