Customer Ops and Planning Coordinator in Ruislip, Greater London
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Role Purpose
This is an opportunity for a motivated and ambitious individual to join our operations team and grow into a key role supporting CBPM customers. The Customer Operations & Planning Coordinator will assist in managing customer relationships, coordinating order fulfilment, and supporting demand and production planning activities.
Key Responsibilities
Customer Support & Account Coordination
- Support the management of CBPM customer accounts.
- Provide clear updates on order status and delivery timelines.
- Assist with resolving customer queries.
Order Processing & Internal Coordination
- Ensure orders are captured accurately and processed internally.
- Coordinate with manufacturing, QA, and logistics to support on‑time delivery.
- Track order progress and flag delays.
Production & Demand Planning Support
- Assist in preparing production schedules.
- Help maintain demand forecasts and planning documents.
- Monitor supply and stock requirements.
Operational & Project Support
- Support continuous improvement initiatives.
- Prepare reports and dashboards.
- Participate in cross‑functional projects.
Skills & Competencies
Essential
- Strong ambition and willingness to learn
- Excellent communication skills
- Highly organised and detail‑oriented
- Proactive and energetic
- Able to manage multiple tasks
Desirable
- Experience in operations, supply chain, customer service, or admin
- Understanding of order management or planning tools
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- Ruislip
- Job Type:
- FullTime
- Category:
- Coordinator, Planning