Customer Programme Manager - Ulverston

Location: Ulverston, Cumbria Salary: £45,000-£55,000 per year Job Type: Full-time, onsite

A leading technology manufacturer based in Ulverston is seeking a Customer Programme Manager to oversee the successful delivery of customer programmes across a range of engineering and manufacturing projects. This is an excellent opportunity to join a highly respected organisation working on cutting‑edge solutions within a dynamic and collaborative environment.

What's on Offer

Competitive salary 4‑day working week Generous holiday allowance + bank holidays Hybrid working options (role dependent) Company bonus scheme Private medical insurance Life assurance Pension scheme Retail discounts & wellbeing support Professional development opportunities Free onsite parking & EV charge points Additional leave for cadets, reservists & adult volunteers

The Role

As Customer Programme Manager, you will lead cross‑functional teams to deliver projects on time, within scope and budget. Acting as the main point of contact for selected customers, you'll manage programme plans, risks, milestones and stakeholder communications to ensure successful outcomes.

Key Responsibilities

Define programme scope, goals and deliverables Develop and maintain programme plans, schedules and risk assessments Lead customer programme teams to achieve delivery targets Serve as the primary customer interface Manage changes in scope, identify issues, and implement contingency plans Ensure milestones are met with expected quality and budget adherence

About You

Qualifications & Experience

Degree or equivalent experience Project/programme management experience across full lifecycle Customer-facing experience and understanding of business development Earned Value Management knowledge Awareness of commercial, financial and contractual principles

Skills

Strong MS Office and project management tool proficiency Risk management capability Excellent communication, organisational and analytical skills Effective leadership and team coordination Commercial awareness

Personal Attributes

You'll be self‑driven, adaptable, and confident working both independently and within teams. The role may involve occasional travel, so flexibility is important.

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