Customer Relationship Manager Location: Ringwood, Hampshire Salary: £35,000 - £38,000 per annum Hours: 37.5 hours per week The Role Are you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015.

This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental.