Immediate Start | Entry-Level | £25,000–£31,000 OTE + Uncapped Commission

Watford, UK — Commutable from Harrow, Wembley, London & Surrounding Areas

Relay Direct is seeking a Customer Sales Representative to join our Watford-based team. This role is ideally suited to individuals who excel in customer-facing environments and are looking to transition into a professional sales and marketing career backed by full training and a structured development programme.

About Relay Direct

As a leading face-to-face sales and marketing company, Relay Direct proudly partners with some of the most well-known and respected brands across the United Kingdom. Our customer engagement campaigns are people-led, results-focused, and built on the foundation of genuine human connection.

Role Responsibilities

• Engaging directly with customers in face-to-face settings on behalf of leading UK brands
• Delivering outstanding customer service experiences while actively driving brand awareness
• Building and nurturing relationships that convert new customers into long-term brand advocates
• Assisting the wider team in the execution of local outreach strategies and campaign objectives
• Participating in daily performance reviews and team target-setting sessions

Candidate Profile

• A warm, approachable personality with a natural aptitude for customer engagement
• Previous experience in customer service, retail, hospitality, or events is highly advantageous
• Motivated to develop a long-term career in sales and marketing beyond a service role
• A positive, solution-focused attitude with a strong work ethic and willingness to learn
• Must be 18 years of age or above and legally entitled to work in the UK

Package & Benefits

• Earnings of £25,000–£31,000 OTE with a fully uncapped commission structure
• Full sales and customer engagement training from day one — no prior experience required
• A defined and transparent pathway from representative level into management and leadership
• Inclusive team culture supported by regular social events and performance incentive programmes
• The opportunity to represent some of the United Kingdom's most prominent consumer brands

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Office-based in Watford. Daily commute required. Commutable from Harrow, Wembley, London and Luton. Tier 4 Student Visa holders are not eligible to apply.