Customer Service Administrator – Outbound Location: Dartford Hours: Monday to Friday, 08:30 – 17:30 Contract: Permanent Salary: Competitive We are currently supporting a leading global logistics provider in their search for a Customer Service Administrator to join their busy outbound team in Dartford. This is a fantastic opportunity for someone with logistics experience who enjoys a role that blends administration and customer service in a fast-paced, international environment.This role would suit someone highly organised, confident using IT systems, and comfortable managing high volumes of shipments while providing excellent service to clients and internal teams alike. Administering import, export, and UK road shipments using internal logistics systems Coordinating outbound activities and ensuring service levels are met Communicating with customers proactively regarding any shipment delays or deviations Working with internal departments across the UK and Europe to maintain strong relationships Producing customer reports and key performance indicators (KPIs) Supporting final customs checks and providing required documentation Ensuring all actions are accurately logged for review and continuous improvement The Candidate Experience in logistics or transport operations is essential A background in customer service with st...